Our privacy policy

We understand that privacy and security of your personal information is extremely important and we are committed to protecting and respecting your privacy. This policy sets out the different areas where user privacy is concerned and outlines our obligations & requirements. Furthermore, the way we process, store and protect user data and information will also be detailed within this policy.This policy covers all mediums through which we may collect your personal data.

YOUR PERSONAL DATA WHAT IS IT?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession.

The processing of personal data is governed by the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018.

WHO ARE WE?

Guardian Security & Fire Limited of Byre House, Wincheap Industrial Estate, Cow Lane, Canterbury, CT1 3RW is the data controller. This means it decides how your personal data is processed and for what purposes.

Information we may collect from you

We may collect, store and use the following kinds of personal information:

Information that you provide to us such as your name, address, date of birth, telephone number, email address, bank account and payment card details and any feedback you give to us, including by phone, email, post, meetings or when you communicate with us via social media
formation about the Services that we provide to you (including for example, the things we have provided to you, when and where, what you paid, the way you use our products and Services, and so on)
Information if you visit one of our offices (including for example visual images collected via closed circuit television (CCTV))
Information you may provide us about other people (including for example, property agents, tenants, family members, key holders and so on)
Information about your computer and about your visits to and use of our website.
Security Company Kent
HOW DO WE PROCESS YOUR PERSONAL DATA?

We comply with our obligations by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

HOW LONG DO WE KEEP YOUR DATA FOR?

We keep your personal data for no longer than reasonably necessary. The retention periods can differ based on the type of data processed, the purpose of processing or other factors.In general we hold your personal data on our systems for as long as you are a customer and for as long afterwards as it is in our legitimate interest to do so or for as long as is necessary to comply with our legal obligations.

SHARING YOUR INFORMATION

We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where required to do so by law or as set out below.We may pass your personal data to third parties who are service providers, agents and subcontractors to us for the purposes of completing tasks and providing services to you on our behalf. However, we disclose only the personal data that is necessary for the third party to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes.

FURTHER PROCESSING

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

OTHER WEBSITES

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 10 May 2018.

YOUR RIGHTS AND YOUR PERSONAL DATA

Unless subject to an exemption, you have the following rights with respect to your personal data: –

The right to request a copy of your personal data that we hold about you
The right to request that we correct any personal data if it is found to be inaccurate or out of date
The right to request your personal data is erased where it is no longer necessary for us to retain such data
The right to request that we provide you (the data subject) with his/her personal data and where possible, to transmit that data directly to another data controller (where applicable)
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing
The right to lodge a complaint with the Information Commissioners Office.
Security Company Kent

Speak to a specialist in security

Our team are ready to take your call and provide you with sound, honest and unbiased advice on how we can protect your property.

Call us on 01227  762128 for a FREE survey